427 Privacy Policy – User Information Protection
Your privacy is our priority. This policy explains how the 427 platform collects, uses, stores and protects the personal information of users in Malaysia.
Effective date: 1 January 2026
1. Information We Collect
When you register or use the 427 platform, we may collect the following categories of information:
- Account Information: Full name, email address, phone number, date of birth and identity information required at registration.
- Device & Browser Information: Device type, operating system, browser version, IP address and other technical data that enables us to optimise the user experience.
- Payment Information: Details related to the payment method used in MYR, including bank name, account number (truncated for security) and transaction records. We do not store full card information.
- Usage Data: Records of in-platform activity such as pages visited, bets placed, session duration and other user actions that help us improve our services.
- Cookies: Small files stored on your device to help verify your session, save language preferences and keep the platform running smoothly.
2. How We Use Your Information
427 uses collected information solely for legitimate purposes directly related to the delivery of our services. Key purposes include:
- Verifying user identity and managing accounts securely.
- Processing deposits, withdrawals and financial transactions in MYR.
- Delivering relevant content and promotions based on user interests and location within Malaysia.
- Detecting and preventing fraud, account misuse and suspicious activity.
- Complying with applicable legal and regulatory requirements.
- Improving the platform based on usage patterns and user feedback.
- Sending important notifications related to your account, transactions or policy changes.
We do not use your information for third-party marketing purposes without your prior consent.
3. Cookies & Tracking
The 427 platform uses cookies and similar tracking technologies to enhance the user experience. The following types of cookies are used:
- Essential Cookies: Required for core platform operations such as login authentication and session security. Cannot be disabled.
- Performance Cookies: Collecting statistical data on how users interact with the platform to help us identify areas for improvement.
- Functional Cookies: Saving user preferences such as language settings and display options for a more convenient experience on future visits.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the 427 platform.
4. Data Storage, Security & Information Sharing
Storage & Security
Your personal information is stored on servers protected with industry-standard encryption. 427 employs strict security protocols including data encryption in transit and at rest, restricted internal access controls and continuous monitoring to detect security threats.
While we take every measure to protect your data, no system can be guaranteed 100% secure. You are responsible for keeping your account password confidential.
Sharing with Third Parties
427 does not sell, rent or disclose users' personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:
- With payment service providers that process MYR transactions on our behalf, subject to strict confidentiality agreements.
- When required by Malaysian law or a valid court order.
- In the event of a business merger or acquisition, with prior notice given to users.
5. User Rights & Data Control
As a 427 platform user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold on your account at any time.
- Right to Rectification: If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to any legal requirements for financial record retention that may still apply.
- Right to Object: You may object to the processing of your data for direct marketing purposes by contacting us.
To exercise any of the above rights, please contact the 427 support team at: [email protected]. We will process your request within a reasonable timeframe.
6. Policy Changes and How to Contact Us
427 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data practices, technology or legal requirements. Any significant changes will be communicated to users via a notice on the platform or through their registered email.
The effective date at the top of this page will be updated whenever changes are made. Continued use of the 427 platform after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns or wish to exercise your privacy rights, you can reach us via:
- Email: [email protected]
- Section FAQ on our platform
The 427 support team operates around the clock and is ready to assist Malaysian users with any privacy or data protection concerns.
Still Have Questions?
Contact our team or visit the FAQ section for answers. You can also create a new account or log in to manage your privacy settings.